Privacy

Who operates this site

hearthandhoard.com is operated by Hearth and Hoard LLC, an independent online retailer based in Joliet, Illinois.

Information we receive

We may receive information you provide directly, such as your name, email address, order details, shipping information, and messages sent to us. The site and its service providers may also receive technical data such as browser, device, referral, and usage information needed to operate, secure, and understand the website.

Checkout and payments

Checkout for direct website orders is handled through Shopify. Payment information submitted during checkout is processed by Shopify and its payment partners rather than stored directly in this website's application code. Their privacy and payment practices may also apply to your order.

How information is used

Information may be used to fulfill orders, provide customer support, prevent fraud or abuse, maintain the storefront, understand site usage, comply with legal obligations, and communicate with you about an order or request you initiated.

Service providers and marketplaces

We use service providers to run the business, including ecommerce, hosting, shipping, communications, and analytics services. The site uses Metricool for audience analytics. If you choose to buy from or interact with Hearth & Hoard through a third-party marketplace or social platform, that service's privacy policy also applies to information it collects.

Data sharing

We do not sell customer information as a standalone business practice. Information may be shared with service providers when reasonably needed to process an order, operate the site, provide support, protect the business or customers, or comply with law.

Questions or requests

For privacy questions or requests concerning information held directly by Hearth & Hoard, email contact@hearthandhoard.com.

Last updated September 2026.